We’ve worked with over half of the current Fortune 1,000 companies, as well as governments, educational institutions, and professional sports teams.

Transforming potential into performance for organizations and individuals.

Improving business performance
from the inside out.

Our approach, rooted in the principles of cognitive and social sciences, is customized to meet our clients’ unique needs.

Who We Are

The Pacific Institute® is a global consultancy with over four decades of expertise in delivering customized solutions that empower organizations and individuals to improve performance and reach their full potential. Founded in 1971 in Seattle, Washington, we’ve served clients in over 60 countries and 23 languages.
We’ve worked with over half of the current Fortune 1000 companies, as well as governments, educational institutions, professional athletes and sports teams, and other organizations. To date, more than 6.5 million people around the world have participated in our programs.

Selling Points

The Pacific Institute US Operations Leadership Team

Sheri Atteridge Cropped

Sheri Atteridge

Roles:
  • Consultant
  • Business Development
Experience:
  • Senior Executive
  • Professional Services
  • Business Development
Rosie Baker

Rosie Dolan Baker

Roles:
  • ICF Certified Coach
  • Consultant
  • Organization Development
  • Leadership Development
  • Succession Planning
Experience:
  • Senior Leadership
  • Organizational Development
  • Leadership Development
  • Culture Transformation
Lana Morrissey

Lana Morrissey

Roles:
  • Finance and Systems
Experience:
  • Senior Leadership
  • Finance & Accounting
  • Systems
  • Administration
  • Facilities
Dr. Joe Pace

Dr. Joe Pace

Roles:
  • Advisor
Experience:
  • Entrepreneur
  • Business Owner
  • Higher Education Executive
Mark Panciera Cropped

Mark Panciera

Roles:
  • Business Development
Experience:
  • Entrepreneur
  • Business Owner
Tracy Smith Cropped

Tracy Smith

Roles:
  • Client Relations
Experience:
  • Senior Executive
  • Professional Services
  • Business Development
Scott Sproull Cropped

Scott Sproull

Roles:
  • Chief Executive
Experience:
  • Executive Leadership
  • Sales and Marketing
  • Scientific Research
  • Small, Medium, Large Business
Christy Watson

Christy Watson

Roles:
  • Curriculum Development
  • Senior Editor, Pacific Institute Publishing
Experience:
  • Senior leadership
  • Producer / Director / Writer / Editor
  • Developed programs in a variety of languages in multiple delivery systems
  • Women in Film, Seattle Chapter
Joe Atteridge

Joe Atteridge

Roles:
  • Managing Partner
Experience:
  • Entrepreneur
  • Business Owner
  • Consulting

Certified Representatives

Tony Armstrong

Dr. Allen Beck

Betty Bonnett

David Brooke

Todd Brown

Robin Brumett

Jahmad Canley

Theresa Cole

Catherine Crosslin

Ceitci Demirkova

Joe Dennis

Gary Evans

Dr. Scott Fitzgibbon

Bob Gregoire

Kent Hill

Paul Herfurth

Steve Hogen

Jayson Knox

Warren Lubow

Laural Manegre

Kimberly Manning

Michael Manning

Sheryl Margherita

Jane McDade

John McNeil

Ron Medved

Scott Meister

Steve Murray

Bob Nelson

Shane Nelson

Tiffany Panciera

George Patterson

Steve Pappajohn

Chris Scaffidi

Mark Schlosser

Tony Segreto

Jay Sloan

Susan Sloan

Antowaine Richardson

Mike Seifert

Dale Sparks

Lori Fischer

Industry Experts

Education

Education Initiative

Peace

Peace Initiative

Energy

Energy Initiative

LawEnforcement

Law Enforcement Initiative

Dear Friends & Colleagues,
For the past 10 years our Pacific Institute colleagues who serve the field of education have been holding an annual conference to highlight best practices used to facilitate The Pacific Institute’s curriculum in their schools.With the launch of our new branding in 2013, we have decided to piggyback on their conference and offer our corporate and non-profit clients insights into the latest research in the field of cognitive psychology as it relates to areas such as goal setting, visioning, and human dynamics. We are delighted to have Dr. Gary Latham, the past president of the Canadian Psychological Association deliver the keynote address on  these subjects. Gary is not only a highly respected author and expert in these areas but an extremely entertaining presenter. Additionally, we will share our learning from recent NeuroLeadership Summits, and tips for keeping constructive cultures growing in an age where our employees are demanding just that.The conference will be on April 3rd in Hollywood, FL. If you have an interest in what our colleagues in the education field are doing, you are welcome to join us on April 2 for their sessions. We look forward to being with you for this exciting opportunity.Warmest regards,
Joe AtteridgeChief Executive
The Pacific Institute - US Operations


KEYNOTE SPEAKER

Dr. Gary P. LathamSecretary of State Professor of Organizational EffectivenessProfessor of Organizational Behavior and HR Management | University of TorontoGary Latham is Secretary of State Professor of Organizational Behavior at Rotman School of Management, University of Toronto. Before joining University of Toronto in 1990, Dr. Latham was Ford Motor Research Professor at the Business School, University of Washington for 7 years. His research focuses on employee motivation, performance appraisal and training. He is also examining ways of increasing organizational justice and citizenship in the workplace. He has published numerous books and articles.Dr. Latham is the recipient of numerous awards and honors, most recently being the James McKeen Cattell Award for Lifetime of Outstanding Contributions to Applied Psychological Research (2009-2010) from the American Psychological Society. He serves on numerous editorial boards including the Board of Directors for the Society for Human Resource Management, the Canadian Psychological Association, the American Psychological Association and the International Association of Applied Psychology.

SCHEDULE OF EVENTS

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​Theresa Cole

Executive Advisor, Senior Consultant

  • Administrative Certification in Educational Leadership, Masters Degree in Education, Bachelor of Arts in Education, ESA Professional Certification in Counseling
  • 11 years as Senior Project Director for The Pacific Institute’s Education Sector; Leadership Coach
  • 29 years as an educator at the secondary level:  administrative team, classroom teacher and athletic coach

Why Do I Work in the Field of Culture?

Due to the current climate of change in education, the time has never been riper to impact school culture and the way we do business with students. Culture change dramatically alters the way a school works and, subsequently, the way teachers and students experience school; then, and only then, do we see real improvements in student achievement and success.  School staffs usually share a strong motivation and sense of urgency about improving learning, but what they lack is a sense of control over the systemic conditions in which they work. My passion lies in impacting school culture for the benefit of my colleagues in the trenches and the students they serve.

Why do I work with Educational Leaders?

The most important individuals in initiating and sustaining school improvement are those in leadership. They set the intellectual and interpersonal tone of the school, thereby shaping the conditions under which the school community thrives.

Why do I work with teachers?

The complex nature of instructional practice is driven, to a large degree, by school culture. Teacher effectiveness is at its peak when we take full accountability for our wins, and our losses. This begins by teachers believing in and wanting to change and then learning skills necessary to sustain these changes. I am honored to work with educators around the country, increasing their ability to exercise control over the conditions of their school environment that make learning powerful in the lives of their students.

What has been one of the best impacts you’ve seen from your work?

I have seen many districts experience a strong positive trajectory of improvement in student achievement and student discipline; they report dramatic drops in discipline referrals and significant decreases in tardies. Specifically, two superintendents in different districts captured student performance data following our district-wide implementation of 21 Keys for High Performance Teaching and Learning. One of the districts was in a city and had a significantly impoverished and high ELL population. The other district was rural. Both experienced dramatic increases in student achievement on state assessments within just one year of the implementation. Results have been sustained and expanded in subsequent years with continued use of our processes.

 

​Robin Brumett

Executive Advisor, Senior Consultant

Success in Roles:

  • Consultant in Organizational Change and Performance Management
  • Sales Manager
  • Certified Master Facilitator
  • Broadcast Talent and Coach
  • Regional Non-Profit Boards

Significant Experience:

  • 15+ years leadership consulting within wide range of sectors
  • 14 years senior leadership role in major market, CBS affiliate TV operation
  • 12 years facilitator / manager coaching

Education:

  • University of Washington – BA, Communications
  • Harvard Graduate School of Business
  • University of Washington Graduate School of Business
  • Sterling Institute of Washington D.C.

Robin’s many years in sales management and leadership coaching prepared her well to now boost our clients’ people-centered projects. She is noted for her leadership savvy, strategic approach to challenging issues and change, and communication style.

Robin worked and consulted for two decades in the radio and television industry. She was an Account Executive, Retail Sales Manager, and then Sales Manager for KIRO Television, the CBS affiliate in Seattle, WA. and the flagship of the Bonneville Broadcasting Group. She served on the prestigious Television Bureau of Advertising’s Sales Advisory Board, guiding standards of professionalism in broadcast sales and management.

During her years of selling and managing for KIRO-TV, she continuously established record-breaking levels for share-of-market, “exclusive buys” and “percentage of new business.”  This background in a competitive, rapidly-changing industry is exceedingly helpful to our clients in all sectors.

Previous to marketing television, she did extensive on-air work in live radio, television and recorded commercials.

Robin is a cum laude graduate in Communications from the University of Washington, where she was selected as “Outstanding Junior” and then “Outstanding Senior” in her major. She received additional training at the Harvard Graduate School of Business, University of Washington Graduate School of Business, and The Sterling Institute of Washington, DC.

Robin currently serves on the Board of The Pacific Institute’s Better World Initiative. She is also the co-chair of the Tice Spirit Board. She is active in several non-profit organizations focused on children’s advocacy issues and on ALS research.

Robin has three children and resides in Seattle, WA.

 

​Rosie Dolan Baker

Vice President, Consulting Services

Rosie Dolan Baker, Vice President, Consulting Services for The Pacific Institute, US Operations, has more than two decades of progressive experience in leading organizations, as well as organization development, leadership development, succession planning and executive and leadership coaching. She directed an Organization Effectiveness division in a large organization undergoing massive transformation, commanded an award-winning Army Military Intelligence unit from which she retired, and co-led a turn-around effort for a nonproductive Board of Directors.

In the last 9 years as an international consultant and Senior Partner, she partners with corporate, healthcare, education, manufacturing, government and non-profit organizations to leverage their potential.

She holds a Bachelor’s degree in Education, Master’s in Business Administration, and Masters Certificate in Organizational Change, all with honors. She is an ICF Professional Certified Coach.

Leaving people, places and things better than she found them is Rosie’s driving force.  Giving back, she is Treasurer with AZ Regional Organization Development Network and participates in Catholic Charities Board and Circles of Hope program, helping families get back on their feet financially after an economic trauma. She is very active in the Franciscan Renewal Center, where she recently chaired the Board of Directors, and helped launch an integrated fundraising model.

Rosie resides with her family in Paradise Valley, AZ.

 

 

​Sheri Atteridge

Vice President, Business Development

  • 37 years in leadership and leadership coaching
  • BA in Mathematics with Engineering focus, numerous graduate program courses in Leadership, Finance, and Business Management

Why do you work in the culture field?

I have been fortunate in my career to work for very large organizations that made me feel like they are actually family-oriented organizations because of the great culture they had. I felt like my boss cared about my future as much as my own parents, I was nurtured by great leaders and offered experiences to help me grow, and everyone around me knew me well and truly cared about me. I love working with our client’s cultures in their current state and seeing the change as we help transform their cultures, resulting in happier employees, customer of the client’s and better communities for their families.

How do you think the Inside Performance information can change a business (or leader)?

We provide people life-changing tools to improve any aspect of their lives they choose. Leaders typically choose a career path in leadership because they enjoy working with people. The same life-changing tools we provide are very effective for leaders to apply to become better leaders. These changes make their leadership job easier and more enjoyable for everyone around them. It impacts their organization, their families, and their communities

What is your favorite story about your work?

One of our leaders came into his coaching session, took a look with his coach at his feedback report, and said to the coach, “I don’t want to be that man any more, and I am going to go change that.”  He applied our tools to make immediate changes in how he led his people, and had enormous change in his next feedback coaching session in just 10 months… a 40% improvement in his constructive leadership style. His family life improved just as dramatically. I am so proud of his results!

How have you helped our clients achieve their financial goals?

As we are helping the leadership of our clients become more effective, we are also teaching the entire workforce the same tools to become more engaged to change the culture at their level as well. They become co-agents with their leadership in making the changes necessary to improve productivity and safety, increase customer satisfaction, and find more business to bring to the enterprise.

 

Joe Atteridge

Chief Executive

Joe Atteridge has over 40 years of experience in key leadership positions with both large and small organizations.

The Pacific Institute –US Operations was formed in 2013 with the joining of Inside Results LLC, which Joe founded in 2002, and The Performance Institute of Ft. Lauderdale, FL.  Inside Results has been business partners with The Pacific Institute over the past decade in helping organizations around the world achieve new levels of performance.

Prior to founding Inside Results, Joe was the Chief Operating Officer and Chief Sales and Marketing Officer for REZsolutions, Inc., the world leader in providing reservations services and systems to the hospitality industry. In these positions, he was responsible for worldwide operations of 50 offices in 39 countries.  Joe had also served as President and COO of Anasazi, Inc. a predecessor to REZsolutions and was on the Board of Directors for both companies.

Prior to joining Anasazi Inc., Joe was President and COO of AMR Information Services (AMRIS), a subsidiary of AMR Corp, parent of American Airlines. AMRIS consisted of five divisions with over 6000 employees worldwide focused on information systems and services in the travel industry. Joe also served on the Board of several AMRIS affiliates and was an officer of American Airlines.

Joe also spent nine years with IBM in several Sales and Marketing management positions. Additionally, he spent eight years on active duty as an officer in the U.S. Air Force.

Joe is a member of the Board of Old Mission San Luis Rey in Oceanside, CA as well as the past Chairman of the Board of the Franciscan Renewal Center in Paradise Valley, AZ.

He has a B.A. from Providence College and an MBA, with honors, from the Thunderbird School of Global Management. He and his wife, Sheri, reside in Paradise Valley, AZ.

 

 

No matter who you are, your goals are within your reach.

Because our programs begin with a focus on the individual, they’re relevant across cultures, sectors, and socioeconomic groups.

Business

Business

We guide businesses of all sizes to develop the shared vision and skills to achieve new levels of success. We do so by coaching leaders to foster productive, innovative, and accountable teams, and by enabling employees to become aware of how their thought processes, talents and actions can support or inhibit positive outcomes.

Education

Education

We help educational institutions develop constructive cultures that support sustained excellence. We also enable teachers to understand the power of their dialogue with students, and we equip students at all levels with the skills necessary to overcome obstacles to their learning and future success.

Government & Community

Government & Community

We empower government and community organizations establish the management and leadership skill to foster efficiency, maintain discipline, and elevate morale. On an individual level, we enable employees and constituents to develop thought processes that support creative problem solving.

Disabilities & Rehabilitation

Disabilities & Rehabilitation

We coach people who have encountered physical and mental trauma – including the suddenly disabled and PTSD sufferers – to return to normal function and regain control of their lives. We also help those in the criminal justice system learn new ways of thinking, reducing the likelihood of repeat offenses.

Athletics

Athletics

We enable coaches to identify and encourage positive growth in their athletes. We also guide athletes to refine their ability to focus and manage their thought processes, both on and off the playing field. Athletes build strength of character, allowing them to stand up to negativity and maintain confidence.

Youth & Family

Youth & Family

We equip youth and families with concepts and principles to navigate challenging transitions – from grade level to grade level, school to school, and from education to the workplace. Beyond academics, our programs are easily applied to other facets of life to help youth set goals and overcome self-imposed limitations.

Featured Client List

Asante Samuel Foundation

AUBURN NISSAN

Autumn Harp

Boca Raton Regional Hospital

BODDIE NOELL

BOEING

CANON FINANCIAL

CAROMONT HEALTH

CATERPILLAR

CITY OF BURIEN

City of Cedar Rapids

DECATUR MEMORIAL HOSPITAL

Diocesan Schools of Syracuse, NY

EFFINGHAM COMMUNITY

Exotic Metals

FRESENIUS MEDICAL CARE

GSA

Heritage University

GSA

Kirkwood College

LAKE LAND COLLEGE

LIMELIGHT NETWORKS

LITTLETON SCHOOL DISTRICT

Mesa Public Schools

METAGENICS

Miami Police Department

Metagenics

Midland States Bank

Mission Bank

MOSSY AUTOMOTIVE GROUP

NATIONAL ASSOCIATION OF REALTORS PEORIA SCHOOL DISTRICT 150

Neahkahnie School District

New York Life

Pacific Northwest University

Patterson Companies

PHOENIX ELEMENTARY SCHOOL DISTRICT

Pinnacle Bank

RCS MANAGEMENT

RUSS DEAN FORD

Siemer Milling

Sacramento County

Santy Integrated

SCHNEIDER NATIONAL

SIEMER MILLING

SOCIETY OF MFG. ENGINEERS

SPECTRA LABORATORIES

SPRINT

SUNBELT TRANSFORMER

TAP PHARMACEUTICALS

THE AUTOMOTIVE GROUP

The Gazette Co.

United Fire Group

University School

US FOREST SERVICE-BLACK MESA RANGER DISTRICT

Vantage Outsourcing

Watlow Electric Mfg.

WHITE MTN. REG. MED. CENTER

WILLEY AUTOMOTIVE

Winona National Bank

YAKIMA VALLEY MEMORIAL HOSPITAL

Zac Johnson Foundation

ADDRESS

The Pacific Institute US Operations
805 E. Broward Boulevard, Ste. 303
Fort Lauderdale, Florida 33301

PHONE

1-888-707-0874

FAX

(509) 753-2705

EMAIL

info@thepacificinstitute.com

 

THE PACIFIC INSTITUTE, INC. - TERMS & CONDITIONS

Please read the following terms and conditions (“Terms and Conditions”) carefully before using this web site (“Site”). By accessing or using this Site, you agree to the following Terms and Conditions which shall constitute a legally binding agreement between you and The Pacific Institute, Inc. (“The Pacific Institute”). You should review these terms and conditions regularly as they may change at any time at our sole discretion. If you do not agree to any term or condition, you should not access or otherwise use this Site.

1. We Provide Our Web Site For Your Convenience Only

Our Site is provided to you without charge as a convenience and for your information only. By merely providing access to our Site content, we do not warrant or represent that:

  • The content is accurate or complete;
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  • The content is free from changes caused by third party; and your access to our Site will be free from interruptions, errors, computer viruses or other harmful components.

We do not assume any liability for these matters. In other words, you use our Site at your own risk.

2. We Provide Our Web Site “As Is” and Disclaim All Warranties

Our Site, including all content, software and functions made available on or accessed through our Site, is provided “as is, where is” and “as available”. To the fullest extent permissible by law, we and any subsidiaries and affiliates make no representations or warranties of any kind as to the content, software or functions accessed through our Site, for any products or services or links to third parties or for any breach of security associated with the transmission of sensitive information through our Site or any linked site.WE AND OUR SUBSIDIARIES AND AFFILIATES DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, QUIET ENJOYMENT, QUALITY OF INFORMATION, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA OR PROFIT ARISING OUT OF THE USE OR THE INABILITY TO USE THE CONTENT OF THIS WEB SITE. WE DO NOT WARRANT THAT ANY CONTENT OR INFORMATION ACCESSED THROUGH OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL THE PACIFIC INSTITUTE OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SPONSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THIS SITE, EVEN IF THE PACIFIC INSTITUTE OR ITS REPRESENTATIVES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

3. We Do Not Have Responsibility for Links to Third Party Content

We may provide hyperlinks or pointers to other web sites maintained by third parties or may provide third party content on our web site by framing or other methods. The links to third party web sites are provided for your convenience and information only. The content in any linked web sites is not under our control so we are not responsible for the content, including any further links in a third party site. If you decide to access any of the third party sites linked to our web site, you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to for your use is free of computer viruses, worms, Trojan horses and other items of a destructive nature.

4. If We Provide a Link, We Do Not Necessarily Endorse a Third Party

We reserve the right to terminate a link to a third party web site at any time. The fact that we provide a link to a third party web site does not mean that we endorse, adopt, authorize or sponsor that web site. It also does not mean that we are affiliated with the third party web site’s owners or sponsors.

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If a third party links to our Site, it is not necessarily an indication of an endorsement, adoption, authorization, sponsorship, affiliation, joint venture or partnership by or with us. In most cases, we are not aware that a third party has linked to our Site.

A web site that links to our Site:

  • May link to, but not replicate, our content;
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We do not want to receive confidential or proprietary information from you through our Site. If you transmit to or post on our Site any material, data, information or idea by any means, it will be treated as non-confidential and non-proprietary and The Pacific Institute shall be free to reproduce, publish, or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to The Pacific Institute is fully responsible for its content, including its truthfulness, accuracy, and its non-infringement of any other person, organization, or entity’s proprietary rights. Personal data provided to us will be handled in accordance with our Privacy Policy.

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The trademarks, service marks and logos used and displayed on our Site are our registered and unregistered trademarks. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, without our written permission. We aggressively enforce our intellectual property rights. The name “The Pacific Institute” or our logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Site, without prior written permission. You may not use any metatags or any other “hidden text” utilizing The Pacific Institute’s name or trademarks without the prior express written consent of The Pacific Institute. You are not authorized to use our logo as a hyperlink to our Site unless you obtain our written permission in advance.

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All content included on this Site, including any materials, documents, text, designs, graphics, logos, images, audio and video (“Content”) is the property of The Pacific Institute or its affiliates and suppliers, and is protected by United States and international copyright laws. The compilation and “look and feel” of all content on this Site is the exclusive property of The Pacific Institute and also protected by United States and international copyright laws. You may not inline, frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of The Pacific Institute (including images, text, page layout or form) without our prior express written permission.

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This Site is controlled by us from our offices within the United States of America. We make no representation that content or materials on the Site are appropriate or available for use in other jurisdictions. Access to our Site content or materials from jurisdictions where such access is illegal is prohibited. If you choose to access this Site from other jurisdictions, you do so on your own initiative and are responsible for compliance with applicable local laws. We are not responsible for any violations of law. You may not use or export the materials on this Site in violation of U.S. export laws and regulations.

10. You are Bound by Changes in these Terms and Conditions

We may at any time revise these Terms and Conditions by updating this page. By using our Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms and conditions to which you are bound. Certain provisions of these Terms and Conditions may be superseded by other legal notices or terms located on parts of our Site.

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You hereby jointly and severally agree to indemnify, defend and hold us and our subsidiaries and affiliates, and any of our or their respective officers, directors, owners, agents, employees, information providers, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs, including, without limitation, attorneys’ fees and costs incurred by the Indemnified Parties in connection with any claim arising out of your use of our Site or any breach by you of these Terms and Conditions, or the purchase by you of securities, including any liabilities associated with a violation of federal or state securities laws. If the indemnity provided in this paragraph is not available or is insufficient to hold harmless the Indemnified Parties for any reason, you agree to contribute to the aggregate losses, claims and liabilities to which the Indemnified Parties may be subject in such proportion as appropriate to reflect the relative fault by you and the Indemnified Parties with respect to the activity giving rise to the indemnity claim. You will cooperate as fully as reasonably required in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you will not in any event settle any such matter without our written consent.

12. Third Parties May Have Rights Under This Agreement

Some of the provisions of these Terms and Conditions are for the benefit of The Pacific Institute and its subsidiaries, affiliates, officers, directors, employees, agents, licensors and suppliers. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

13. How This Agreement May Be Terminated

These Terms and Conditions may be terminated by either party without notice at any time for any reason; provided that you may no longer use our Site after you have terminated this agreement.

14. Governing Law and Arbitration

Any legal issues arising from or related to your visit to the Site or services provided through the Site shall be construed in accordance with, and all questions with respect thereto shall be determined by, the laws of the State of Washington applicable to contracts entered into and wholly to be performed within that state. Any controversy or claim arising out of or relating to these Terms and Conditions and any use of the Site shall be settled by binding, confidential arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Seattle, Washington, and judgment on the arbitration award may be entered into in any state or federal court in Washington having jurisdiction thereof. Any party seeking temporary or preliminary injunctive relief may do so in any state or federal court in Washington having jurisdiction thereof. Except as set forth above, the state and federal courts of Washington shall be the exclusive forum and venue to resolve disputes arising out of or relating to these Terms and Conditions or any use of merchandise sold through this Site. By using this Site, and thereby agreeing to these Terms and Conditions, users consent to personal jurisdiction and venue in the state and federal courts in Washington with respect to all such disputes.

15. Miscellaneous

Our failure to insist upon or enforce strict performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms and Conditions. We may change, suspend or discontinue any aspect of our Site or service at any time. The Pacific Institute reserves the right to change system configurations, product specifications, upgrades, pricing, layouts, options and any other specifications at any time without notice. We may also impose limits or restrictions on certain services, features or content or restrict your access to parts or all of our Site without notice or liability.We welcome your questions and comments regarding these Terms and Conditions and anything else on this Site.

Please email us at webmaster@pac-inst.com

 

Who We Are

The Pacific Institute® is a global consultancy with over four decades of expertise in delivering customized solutions that empower organizations and individuals to improve performance and reach their full potential. Founded in 1971 in Seattle, Washington, we’ve served clients in over 60 countries and 23 languages.
We’ve worked with over half of the current Fortune 1000 companies, as well as governments, educational institutions, professional athletes and sports teams, and other organizations. To date, more than 6.5 million people around the world have participated in our programs.

Selling Points

The Pacific Institute US Operations Leadership Team

Sheri Atteridge Cropped

Sheri Atteridge

Roles:
  • Consultant
  • Business Development
Experience:
  • Senior Executive
  • Professional Services
  • Business Development
Rosie Baker

Rosie Dolan Baker

Roles:
  • ICF Certified Coach
  • Consultant
  • Organization Development
  • Leadership Development
  • Succession Planning
Experience:
  • Senior Leadership
  • Organizational Development
  • Leadership Development
  • Culture Transformation
Dr. Joe Pace

Dr. Joe Pace

Roles:
  • Advisor
Experience:
  • Entrepreneur
  • Business Owner
  • Higher Education Executive
Mark Panciera Cropped

Mark Panciera

Roles:
  • Business Development
Experience:
  • Entrepreneur
  • Business Owner
Tracy Smith Cropped

Tracy Smith

Roles:
  • Client Relations
Experience:
  • Senior Executive
  • Professional Services
  • Business Development
Scott Sproull Cropped

Scott Sproull

Roles:
  • Chief Executive
Experience:
  • Executive Leadership
  • Sales and Marketing
  • Scientific Research
  • Small, Medium, Large Business
Christy Watson

Christy Watson

Roles:
  • Curriculum Development
  • Senior Editor, Pacific Institute Publishing
Experience:
  • Senior leadership
  • Producer / Director / Writer / Editor
  • Developed programs in a variety of languages in multiple delivery systems
  • Women in Film, Seattle Chapter

Certified Representatives

Tony Armstrong

Dr. Allen Beck
Betty Bonnett
David Brooke
Todd Brown
Robin Brumett
Jahmad Canley
Theresa Cole
Catherine Crosslin
Ceitci Demirkova
Joe Dennis

Gary Evans

Dr. Scott Fitzgibbon
Bob Gregoire
Kent Hill
Paul Herfurth
Steve Hogen
Jayson Knox
Warren Lubow
Laural Manegre
Kimberly Manning
Michael Manning

Sheryl Margherita

Jane McDade
John McNeil
Ron Medved
Scott Meister
Steve Murray
Bob Nelson
Shane Nelson
Tiffany Panciera
George Patterson

Steve Pappajohn

Chris Scaffidi
Mark Schlosser
Tony Segreto
Jay Sloan
Susan Sloan
Antowaine Richardson
Mike Seifert
Dale Sparks
Lori Fischer

Industry Experts

Education

Education Initiative

Peace

Peace Initiative

Energy

Energy Initiative

LawEnforcement

Law Enforcement Initiative

​Organizational Change Consulting

The primary goal of organizational change is to improve business performance; however the basis for an organization’s change must begin with the individuals within it. Most people are resistant to any change imposed from the outside, e.g. restructuring work routines, changing compensation systems, implementing new evaluation processes, mergers or acquisitions. This resistance can stop any real change or growth for the organization. The approach designed by The Pacific Institute - US Operations is based on the scientifically proven premise that individuals will readily adapt to change if they see value in the change and they are personally involved in helping create the change. Our educational tools help them understand and implement this process on a personal basis, and then prepare them to implement change on an organizational basis. For leaders this includes feedback on how they impact those that report to them in bringing about change. Our Vision, Values Alignment and Cultural Consensus Building processes engage people in the process of building a culture for the organization, which unleashes the potential of the people. When the organization creates an environment or culture which engages the people within it, the velocity of change accelerates and performance improves.

Measurement Tools and Processes

People and organizations must have feedback systems that allow them to see their successes in the process of change. Therefore, TPI-US Operations works with each organization to build measurements and appropriate modifications in the systems and processes which support the culture.The tools and processes used by The Pacific Institute - US Operations create and sustain a culture in which impassioned individuals share a vision of an organization with unlimited potential.

Our process is individually focused but universally applicable.

Focus on People & Culture

We believe people have an unlimited capacity for growth and change. We specialize in helping clients learn how their beliefs, attitudes, and behaviors can support or inhibit positive outcomes in their careers and everyday lives. We also provide insights into how culture impacts the performance of organizations and their members.


Each program is grounded in proven cognitive science principles.

Scientifically-Based Principles

Informed by the universal principles of cognitive science, we’ve created educational programs that enable organizations and individuals to set and achieve their goals. With the skills and knowledge to cultivate self-confidence, creativity, accountability, and teamwork, our clients are equipped to navigate complexity, ambiguity, and other challenges.


We deliver measurable and sustained results.

Extensive & Diverse Experience

Over the past four decades our work has driven significant transformation, guiding Fortune 1000 companies down a path toward better productivity, leading Olympic athletes to victory, facilitating the transition from college to career in universities across America, dramatically lowering re-incarceration rates in California Department of Corrections, fostering peaceful discussions in Northern Ireland; and empowering the education sector of Guatemala.


We have exceptional global success.

Global Presence

With offices around the globe, we’re able to offer flexibility, efficiency, and a deep cultural understanding. And because our programs begin with a focus on the individual, they’re relevant across all sectors and socioeconomic groups.


We have exceptional global success.

Driven by Results

Our solutions are highly customizable based on our clients’ unique needs, and are built to produce short and long-term results. We define measurable objectives as part of every engagement and provide tools that enable our clients to sustain success over time.


Who We Work With

Diagnostics and Assessments

Leaders & Other Individuals

Our programs and processes enable chief executives, public leaders, professional athletes, veterans, job seekers, parents, youth, and other individuals to thrive by changing their beliefs, attitudes, and behaviors and elevating aspiration, motivation, and efficacy. First, we leverage a robust set of metrics to explore and assess opportunities. We then develop strategies to support effective thought processes. Finally, we provide coaching to guide our clients toward positive, sustainable outcomes. These results are effective in the short term and sustainable.

Facilitated Interactive Sessions

Organizations & Teams

We work with organizations and teams in various sectors, including business, government, health, education, athletics, community regeneration, and criminal justice to drive performance improvement. We leverage powerful metrics and processes to diagnose culture, evaluating both the current reality and vision for the future. This research and analysis inspires a compelling agenda for change, redirecting toward constructive and achievement-oriented cultures that are set up to succeed.


Our solutions are effective at four levels within the organizations.

Train the Trainer

Personal Effectiveness

  • Builds positive attitudes, habits and expectations
  • Develops effective thinking skills and aspirations
  • Equips participants with tools to make sustainable change
  • Generates motivation, efficacy and optimism
Train the Trainer

Leadership Effectiveness

  • Measures leadership behavior
  • Determines strategies for constructive leadership
  • Incorporates an evidence-based approach to benchmark the leaders’ impact on culture
  • Provides leadership coaching
Train the Trainer

Team Effectiveness

  • Powerful metrics and processes diagnose the current reality and the vision of team’s culture
  • Provides a focused process for change towards a constructive, achievement-orientated culture
  • Leads to achieving measurable results
Train the Trainer

Organizational Effectiveness

  • Powerful metrics and processes diagnose the current reality and the vision of an organization’s culture
  • Supplies a focused process for change towards a constructive, achievement-orientated culture
  • Leads to achieving measurable results

 

Delivering customized solutions to improve performance.

We’ve built our solutions based on the universal principles of cognitive and social science, which draw from multiple research disciplines including psychology, anthropology, sociology, linguistics, neuroscience, and biology. Our methods are guided by an understanding that individuals can adapt to change if they see value in it and are directly involved in its creation.Our customized, flexible, and experiential model makes it easy for clients to engage with us at the personal, leadership, team, or organizational level. We help clients learn how self-imposed, limiting beliefs prevent them from realizing their full potential and we challenge them to overcome perceived obstacles. We also provide insights into how culture impacts the performance of organizations and their members.

Access
ONE

Assess

Our engagement begins with discovery and information gathering to determine client needs. We use a variety of diagnostic tools to guide our assessment. When working with organizations we evaluate leadership, organizational alignment, and culture. We provide the leadership with an in-depth analysis of our findings as well as our recommendations.


Align
TWO

Align

Once our research findings have been compiled and analyzed, we tailor our approach to meet the clients’ specific objectives. We prepare organizational leadership for the next phase of engagement. With their involvement, we craft a roadmap to achieve alignment throughout either the entire organization or those functions involved in the engagement.


Engage
THREE

Engage

After building the plan for alignment, we employ tools that translate the latest research in cognitive science into practical concepts, providing the organization and individuals with the skills and knowledge needed to take the organization to the new level of performance. The people are actively involved in the design of new methods and approaches, which is critical to raising their individual performance.


Support
FOUR

Sustain

Our engagements are built to benefit clients not only in the short term, but also in the years following initial implementation. We provide ongoing support to ensure new skills are being maintained to continually elevate performance. Once new levels of performance are achieved, we focus on internal structures and systems which often need to be re-calibrated. Finally, we measure the growth from the start of our engagement and provide the organization with fine tuning approaches it can use to improve even further, thereby sustaining the momentum.

 

 

See our case studies to learn more about how we’ve empowered clients to achieve their goals.

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